Shannon was born and raised in Olympia, Washington, and her love of travel began with a Caribbean cruise her junior year of high school. After graduation, she was offered a rare opportunity to learn the travel industry from the ground up from the owner of a Uniglobe travel agency. Shannon later graduated from Washington State University in 1994 where she studied business and marketing.
After graduation, she worked at Hewlett Packard doing business travel for their executives. Later, after visiting her sister who was a dancer onboard ship, she was offered a job as purser and hostess for Royal Cruise Lines. She traveled on a world cruise visiting Egypt, Singapore, Hong Kong, Vietnam, Thailand, the Philippines, Tahiti, Greece, New Zealand, Australia, India and the Panama Canal. Royal Cruise Lines was purchased by Norwegian Cruise Lines and she continued working for them for 2 years frequenting Mexico, the Caribbean, and Alaska before moving to Las Vegas. After working in casinos and retail, Shannon worked in the tourism field as a Regional manager for tourism and marketing at Macy’s for six years overseeing Nevada, Arizona, and New Mexico. She was excited when she met Doug and Bonnie and was offered the chance to re-start her career in travel with Holiday Cruises and Tours and get back to her roots and her first love - booking cruise and tour vacations. She is deeply committed to offering excellent customer service to her clients.